Helping you tell your story and show impact.

Digital development, website, email marketing, content and strategy services for the charity sector.

Digital development

Need to improve your use of digital but don't know where to start? Let me guide you with over 20 years experience of managing websites and helping charities with digital strategy.

Email marketing

From one-off emails to regular ebulletins, I'll design templates and help you create engaging content to reach and interest your organisation's target audience.

Training and guidelines

Do your staff need help in writing better content? I offer courses and tools tailored to your needs, from creating better ebulletins and using Mailchimp, to capturing case studies, style and blogging guidelines.


I can develop for you a clear, compelling and effective communications strategy to deliver your business objectives.

Extra support

Don't have the resource for an in-house comms officer? Need some help NOW? Let me be your spare pair of hands!

Social media

Are you using social media effectively? Let me review your aims and activities, advise on strategy and train staff in creating compelling content people will want to share.

My Clients


  • Working with Carrie on our marketing strategy has been great. She’s not afraid to ask the difficult questions, and is empathetic and wise, and has gently brought us to a place of greater understanding and insight about our messaging and audiences. I would definitely recommend her, and hope we get the chance to work together again.

    Susie Doyle, Mindful Therapies
  • As a Finance Officer I’m fine with numbers but sending out our newsletter via Mailchimp was a nightmare. Thankfully, Carrie’s one day training has totally changed my outlook. At first, I wasn’t convinced that I’d get to grips with it as easily as she said, however, I found Carrie’s teaching style to be relaxed, friendly and without jargon. By the end of the day I feel I am able to create and send our newsletter through Mailchimp without the blood, sweat and sometimes tears it cost me in the past.

    Pamela Johnston, Abbeyfield Newcastle.
  • The Mailchimp training was fully interactive and very interesting. I thought the group size worked well and it was good to hear other peoples experiences of Mailchimp. Although I've used Mailchimp for a while I still picked up lots of new and helpful tips and I really enjoyed the day.

    Helen Brown, Durham Community Action
  • Carrie has helped us develop and implement our new Communications Strategy. Her extensive knowledge and experience in this field has helped us identify how we ensure the Trust is able to raise it's profile and continue to reach and work with our beneficiaries, partners and commissioners. I would recommend Carrie to any organisation seeking to work with someone who is passionate about and understands our sector.

    Avril Gibson, CEO – Northern Learning Trust
  • It is a real pleasure working with Carrie. Since joining us as a Communications Consultant, she has brought her strengths and experience in communications and marketing: developing effective communications plans; improving the website, and delivering our e bulletin. Carrie has also provided me with excellent help on developing the Newcastles Passport tourism product for the Newcastles of the World. Possessing strong interpersonal skills and high-level IT skills, Carrie has a very positive and flexible approach, prioritises effectively and delivers on time.

    Zélie Guérin, Director – International Newcastle
  • Carrie worked for Northumberland CVA as the Communications and Marketing Officer on our Bridge Northumberland Employability project and was instrumental in turning the project around. Her excellent marketing skills and ability to relate so well to our client group ensured our marketing strategy was successful, culminating in Bridge Northumberland successfully achieving its targets. I can’t recommend Carrie highly enough.

    Anne Lyall, CEO, Northumberland CVA


Get in touch for a chat to find out how I can help.

Contact Info

0758 1425753
Whitley Bay
Tyne and Wear
NE26 1AY